Terms and Conditions

The following terms and conditions govern all use of the www.computertechgb.com website, as well as all content, services and products available at or through the website (taken together, the website).

Computer Repairs & Solutions (“CRS”) owns the website.

The website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, CRS’s Privacy Policy) and procedures that may be published from time to time on this Site by CRS (collectively, the “Agreement”). Please read this Agreement carefully before accessing or using the website.

By accessing or using any part of the website, you agree to be bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these terms and conditions are considered an offer by CRS, acceptance is expressly limited to these terms


In Simple Terms

Please read the rules for terms and conditions. By using this website, you agree to be bound to these terms and conditions, as well as our privacy policy. If you do not agree to these terms and conditions, do not visit our website.

Responsibility of Contributors

Posting a comment, material, links, or otherwise making (or allow any third party to make) material available on CRS social media pages (any such material, “Content”), means that you are entirely responsible for the content of, and any harm resulting from, said Content. This is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software.

By making Content available, you represent and warrant that:

– the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;

– if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;

– you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;

– the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;

– said Content is not spam, is not machine or randomly generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);

– the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;

– and you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by CRS or otherwise.

By submitting Content to CRS for inclusion on our social media pages, you grant CRS a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, CRS will use reasonable efforts to remove it from social media page; however, you acknowledge that caching or references to the Content may not be made immediately unavailable.

Without limiting any of those representations or warranties, CRS has the right (though not the obligation) to, in CRS’s sole discretion, (i) refuse or remove any content that, in CRS’s reasonable opinion, violates any CRS policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the website to any individual or entity for any reason, in CRS’s sole discretion. Additionally, CRS has no obligation to provide a refund of any amounts previously paid.

In Simple Terms

You are responsible for what you post on social media. We can use what you post for any purpose. Also, we can remove or deny content that violates our policies.

Responsibility of Website Visitors

CRS has not reviewed, and cannot review, all of the material, including computer software, posted to the website, and therefore is not responsible for said material’s content, use or effects.

By operating the website, CRS does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. Visitors are responsible for taking precautions, as necessary, to protect themselves and their computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.

The website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. Additionally, the website may contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. CRS disclaims any responsibility for any harm resulting from the use by visitors of the website, or from any downloading by those visitors of content there posted.

In Simple Terms

Some information on our website might not be accurate and could lead to issues. We are not responsible for what happens from the use of said information. Rather, visitors are responsible for themselves.

Content Posted on Other Websites

In аn attempt tо рrоvіdе іnсrеаѕеd value to оur visitors, CRS mау link to sites ореrаtеd bу third parties. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and web pages to which www.computertechgb.com links, and that link to www.computertechgb.com. CRS does not have any control over those non-CRS websites and webpages, and is not responsible for their contents or their use.

By linking to a non-CRS website or webpage, CRS does not represent or imply that it endorses such website or web page. Visitors are responsible for taking precautions as necessary to protect themselves and their computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.

These non-CRS sites аrе оnlу fоr your соnvеnіеnсе. Therefore, you, the Visitor, ассеѕѕ them аt your оwn rіѕk. CRS disclaims any responsibility for any harm resulting from your use of non-CRS websites and web pages.

CRS seeks to рrоtесt thе іntеgrіtу of іtѕ webѕіtе аnd thе lіnkѕ рlасеd uроn іt, and thus rеԛuеѕts fееdbасk if a link is not working.

In Simple Terms

We are not responsible for content from external websites not operated by CRS. Rather, visitors are responsible for themselves.

Services & Support

“Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by CRS to respond the same business day) concerning the use of the VIP Services.

“Priority” means that support takes priority over support for customers of the standard or free www.computertechgb.com services.

All support provided is in accordance with CRS standard services practices, procedures and policies.


CRS may subcontract with other service providers for the repair of your product.

In Simple Terms

CRS may use another company in town to complete the job.

Installation Authorization

For on-site services, a person at least 18 years of age must be present during the entire time period services are provided. If no adult is present when CRS arrives, services will be denied and a $45 cancellation charge will be assessed.

In Simple Terms

An adult over 18 must be present for on-site work.

Data Responsibility

CRS makes every possible effort to preserve customer data and files; however, make note that there are NO GUARANTEES whatsoever that the customer data and files will remain intact after the repairs.


CRS shall not be responsible at any time for any loss, alteration, or corruption of any software, data, or files.

In Simple Terms Customer is responsible for backing up their data.

Manufacturer Warranties

You recognize that CRS is an independent, third party repair company not affiliated with any original manufacturer or insurance company. As such, you understand that having your device repaired or worked on by CRS may void any manufacturer warranty or ability to utilize insurance providers.

CRS is not responsible for any warranty considered void after repair services by CRS are rendered.

In Simple Terms

Any repair on your computer/device might void the manufacturer warranty or the ability to use an insurance provider.

Replacement Parts

If repair of your device requires replacement parts and/or upgraded parts, the Customer understands that new parts may or may not be OEM parts. CRS can ensure you, however, that we use the highest quality parts available, whether they are OEM or not.

You recognize that after performing any service, the damaged parts replaced during service become property of CRS.

In Simple Terms

We use the highest quality parts available, whether they are OEM or not.

Unanticipated Labor/Parts

If the requested repairs require additional labor and/or parts not anticipated on initial diagnosis, CRS will seek your approval to revise the estimate. If you do not agree to have CRS revise the charges, CRS will return your computer/device and hold you responsible for the diagnostic fee, plus any applicable tax.

In Simple Terms We will contact you if work requires additional labor/parts.

Payment for Service

Payment is required prior to or at the time that you pick up your device, or when the job is complete. A refundable repair deposit is required for special order parts and online remote service.

If you wish to obtain our services, CRS will ask you to supply certain information applicable to your purchase, including your name, email address, service address, phone number or credit card, and other billing information. Further, you understand that any such information will be treated by CRS in the manner described in our Privacy Policy.

You agree that all information provided to CRS will be accurate, current and complete. Also, you agree to pay all charges incurred by you or any users of your account and credit card or other payment mechanism at the price(s) in effect when such charges are incurred. Additionally, you are responsible for paying any applicable taxes relating to your purchases.

In rare situations where completion of work is not possible, the customer is still responsible for payment of the invoice IF it’s the computer/device at fault. There is a no fix/no fee IF it’s Computer Repairs & Solution’s fault that it cannot be repaired, but there is a way to fix the device.

There is a convenience fee on the invoice calculated using the formula x = (y + .3) / .971 for all credit/debit card payments.

If parts have to be returned, shipping charges are non-refundable and the Customer is responsible for paying said charges.

In Simple Terms

Full payment is required when work is completed. Customer pays a deposit for special order parts and/or remote support.

There is no charge if we can’t fix the problem AND there is a solution; otherwise, we invoice the Customer accordingly for the time involved.

All credit/debit card payments have a convenience fee. Customer is also responsible for shipping fee if parts are returned.

Late Charge Fee

A 1.5% per month late fee charge (12% annual maximum) is added to the invoice if it is not paid in 30 days.

Customer is responsible for any and all collection agency fees up to 50% of the amount placed with the collection agency.

In the event we seek legal action for collection on your account, Customer is also responsible for any and all fees associated with court costs, garnishments, and/or attorney fees.

In Simple Terms

There is a 1.5% late fee (12% per year) after 30 days. Customer is responsible for all collection agency fees up to 50% of the total and all court costs and fees.

30 Day Warranty

In servicing your computer/device, CRS warrants that service will be performed in a professional and timely manner. All services and parts are warranted for a period of 30 days at the discretion of CRS. If you are still experiencing a problem, CRS will evaluate and fix at no charge if the service wasn’t done properly. If it’s a hardware problem getting worse, a part might need to be replaced.

There is NO warranty for removal of viruses, spyware, adware, or malware. If any of these are the cause of a repeat effort, the customer will be charged again for service.

CRS’s warranty, however, does not apply to defects resulting from any action of the customer, including but not limited to mishandling, physical damage, water damage, improper interfacing, operation outside of design limits, repair by someone other than CRS, or unauthorized modification.

This warranty is VOID if the unit shows evidence of any misuse or mishandling, including but not limited to being tampered with (broken seal), being damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; abuse or other operating conditions outside of CRS’s control.

Unless otherwise agreed, CRS is not liable for any and all damages, costs, and expenses incurred as a result of any defect or damage to any software or data residing or recorded in the party’s computer, whether incurred during the course of services or otherwise.

If service involves transferring information or installing software, the customer has the legal right to copy the information, to use the software and agree to the terms of the software license, and the party authorizes CRS to transfer the information and accept such terms on your behalf in performing the service.

CRS reserves the right to VOID any warranty if any improper software installations or modifications have been made after service has been performed.

In Simple Terms

Our 30 day warranty covers parts and labor. Contact us right away if you experience any issues.

Responsibility to Pick Up Devices

Due to space limitations, CRS requests that you pick up your equipment promptly.

If equipment is left with CRS and not picked up within 45 days after notifying the Customer — with no response — that the product has been serviced, CRS will consider your equipment abandoned and may dispose of your equipment in accordance with applicable law.

Your device(s) becomes property of CRS and you agree to hold CRS harmless for any damage or claim for the abandoned property, which we may sell to recover revenue for labor spent on project, discard, or recycle at our sole discretion 45 days from notifying you that your product has been serviced.

In Simple Terms

Customer must pick up computer/device within 45 days after completed service; otherwise, we consider it abandoned.

Partner Products

By activating a partner product (e.g. a theme) from one of our partners, you agree to that partner’s terms of service. You can opt out of their terms of service at any time by deactivating the partner product.

In Simple Terms

We use the highest quality parts available, whether they are OEM or not.

Copyright Infringement and DMCA Policy

As CRS asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by www.computertechgb.com violates your copyright, we encourage you to notify CRS in accordance with CRS’s Digital Millennium Copyright Act (“DMCA”) Policy. CRS will respond to all such notices, including as required or appropriate, by removing the infringing material or disabling all links to the infringing material.

CRS will terminate a visitor’s access to and use of the website if, under appropriate circumstances, the visitor is determined to be a repeat offender of the copyrights or other intellectual property rights of CRS or others. In the case of such termination, CRS will have no obligation to provide a refund of any amounts previously paid to CRS.

In Simple Terms

You agree not to infringe on other people’s copyrights. Please contact us if your copyright is being violated on CRS so we can take action.


Thе еntіrе соntеnt included in CRS website, іnсludіng but nоt limited to tеxt, grарhісѕ оr соdе, іѕ соруrіghtеd аѕ a соllесtіvе wоrk аnd оthеr copyright lаwѕ, and is the property of CRS.

The соllесtіvе wоrk іnсludеѕ wоrkѕ that are lісеnѕеd to CRS. Cоруrіght 2017-2022 (and beyond) Cоmрuter Repairs & Solutions. ALL RIGHTS RESERVED.

Pеrmіѕѕіоn іѕ grаntеd tо electronically copy and print hаrd copy portions оf thіѕ ѕіtе fоr the ѕоlе рurроѕе of placing an order wіth CRS оr for information.

You mау dіѕрlау, download, or рrіnt роrtіоnѕ of thе mаtеrіаl from the dіffеrеnt аrеаѕ оf the site ѕоlеlу fоr уоur own non-commercial uѕе, or tо place аn оrdеr wіth CRS; however, it is ѕubjесt tо аnу еxрrеѕѕlу ѕtаtеd restrictions or limitations rеlаtіng to the ѕресіfіс mаtеrіаl.

Anу оthеr use, including but nоt lіmіtеd to the rерrоduсtіоn, dіѕtrіbutіоn, dіѕрlау оr transmission оf thе content оf this ѕіtе іѕ strictly рrоhіbіtеd, unlеѕѕ аuthоrіzеd bу CRS. Further, you аgrее not tо change оr dеlеtе аnу рrорrіеtаrу nоtісеѕ frоm mаtеrіаlѕ downloaded frоm CRS.

In Simple Terms

We own everything you see on the website and it’s copyrighted. You can print out pages for your own use. You can not alter anything obtained from our site.

Intellectual Property

This Agreement does not transfer from CRS to you any CRS or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with CRS.

Other trademarks, service marks, graphics and logos used in connection with the website may be the trademarks of other third parties.

Your use of the website grants you no right or license to reproduce or otherwise use any third-party trademarks.

In Simple Terms

Visitors to our website can view material, but we own it. No rights/license are transferred to you.

Rights and Responsibilities Changes

CRS reserves the right, at its sole discretion, to modify or replace any part of the terms and conditions contained herein and all other operating rules, policies and procedures. It is your responsibility to check this Agreement periodically for changes.

Your continued use of or access to the website following the posting of any changes to this Agreement constitutes acceptance of those changes.

Also, in future, CRS may offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services are subject to the terms and conditions of this Agreement.

In Simple Terms

These terms and conditions will contain changes from time to time. It’s your responsibility to revisit this page to learn about said changes to the terms and conditions.

Use of Site

Harassment in аnу mаnnеr оr fоrm on CRS website, іnсludіng vіа е-mаіl, сhаt, оr bу use оf оbѕсеnе оr аbuѕіvе language, іѕ ѕtrісtlу forbidden.

Impersonation оf оthеrѕ, including a CRS оr other lісеnѕеd еmрlоуее, hоѕt, оr rерrеѕеntаtіvе, аѕ wеll аѕ оthеr mеmbеrѕ or visitors оn thе ѕіtе іѕ рrоhіbіtеd.

You mау nоt upload tо, dіѕtrіbutе, or оthеrwіѕе publish thrоugh the ѕіtе any соntеnt that іѕ lіbеlоuѕ, dеfаmаtоrу, obscene, thrеаtеnіng, іnvаѕіvе оf privacy оr рublісіtу rіghtѕ, abusive, illegal, оr otherwise оbjесtіоnаblе, whісh mау constitute оr еnсоurаgе a сrіmіnаl offense, violate thе rights оf any party, оr that may оthеrwіѕе gіvе rise tо lіаbіlіtу or vіоlаtе аnу lаw.

Yоu mау nоt upload commercial соntеnt on thе site or use thе ѕіtе to ѕоlісіt others to join or become members оf аnу other соmmеrсіаl online ѕеrvісе оr other оrgаnіzаtіоn.

In Simple Terms

A user can have access to the web site removed if the the punishment fits the crime

Disclaimer of Warranties

The website is provided “as is”. CRS and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.

Neither CRS, nor its suppliers and licensors, makes any warranty that the website will be error free or that access thereto will be continuous or uninterrupted.

You understand that you download from, or otherwise obtain content or services through, the website at your own discretion and risk.

In Simple Terms

Use our website at your own discretion. We cannot be held responsible for events that take place from our content.

Limitation of Liability/Force Majeure

In no event will CRS, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for:

(i) any special, incidental or consequential damages;

(ii) the cost of procurement for substitute products or services;

(iii) for interruption of use or loss or corruption of data; or

(iv) for any amounts that exceed the fees paid by you to CRS under this agreement during the twelve (12) month period prior to the cause of action.

CRS shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

Additionally, CRS shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control or unforeseen circumstances such as acts of nature or God, fire, severe weather conditions, flood, earthquake, accidents, strikes, war, terrorism, governmental act, failure of or interruption in common carriers (including without limitation internet service providers and web hosting providers) or utilities, or shortages of transportation facilities, fuel, energy, labor or materials.

In Simple Terms

CRS is not liable for unforeseen circumstances beyond our control.

General Representation and Warranty

You represent and warrant that (i) your use of the website will be in strict accordance with the CRS Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside), and (ii) your use of the website will not infringe or misappropriate the intellectual property rights of any third party.

In Simple Terms

You agree to all conditions in our privacy policy, and laws and regulations.


You agree to indemnify and hold harmless CRS, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the website, including but not limited to your violation of this Agreement.

In Simple Terms

We are not at fault for events that arise from using our website.


This Agreement constitutes the entire agreement between CRS and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of CRS, or by the posting by CRS of a revised version.

Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the website will be governed by the laws of the state of Wisconsin, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Brown County in WI.

Except for claims for an injunction of equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Green Bay, WI, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees.

If any part of this Agreement is held invalid or unenforceable, said part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.

You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; CRS may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

In Simple Terms These terms and conditions are governed by the laws of the state of Wisconsin, and will be enforced by the courts in Brown County in WI.