Service/Confidentiality of Data on Customer Devices
Any information obtained about any customer during the course of either a CRS business inquiry or during a service for that customer will be kept private and confidential. We do not collect information beyond what is necessary to accomplish the job at hand and to process payment upon job completion. No personal information will be sold or otherwise provided to third parties for the purpose of advertising or sales.
We take precautions to protect your information. CRS only grants access to personally identifiable information to employees who need the information to perform a specific job (e.g. billing, repair or customer service).
CRS and its employees agree not to disclose to a third party any information or data files stored on or recovered from the customer’s equipment during service or repair. We will never transfer or copy data on a customer’s device to any other equipment without customer’s express consent, or unless the operation is required to complete the services requested by the customer.
Like most website operators, CRS collects non-personally-identifying information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. CRS’s purpose in collecting non-personally identifying information is to better understand how CRS’s visitors use its website. From time to time, CRS may release non-personally-identifying information in the aggregate, e.g. by publishing a report on trends in the usage of its website.
Information Collected By and From Social Media and Other Content Platforms
If you access CRS through a third-party connection or log-in (e.g. through a social network), you may allow us to have access to and store certain information in your social network profile. This may include your first name, last name, gender, general location, a link to your profile, your time zone, birthday, profile picture, your “likes” and your list of friends. If you do not wish to have this information shared, do not use a social networking connection to access CRS.
When you “like” or “follow” CRS on Facebook, Google+, Twitter or other social media sites, we may collect some information from you including your name, e-mail address, and any comments or content you post relevant to us. Additionally, we may collect your information if you sign up for one of our promotions or submit information to us through social media sites.
CRS may also provide social media features on our website that enable you to share information with your social networks and to interact with us on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature.
Gathering of Personally-Identifying Information
Certain visitors to CRS’s websites choose to interact with CRS in ways that require CRS to gather personally-identifying information. The amount and type of information that CRS gathers depends on the nature of the interaction. Those who engage in transactions with CRS are asked to provide additional information, including, as necessary, the personal and financial information required to process those transactions. In each case, CRS collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with CRS.
CRS does not disclose personally-identifying information other than as described below. Further, visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain business or website-related activities.
CRS may collect statistics about the behavior of visitors to its websites. CRS may display this information publicly or provide it to others; however, CRS does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
CRS discloses potentially personally-identifying and personally-identifying information only to those of its employees and contractors and that (i) need to know that information in order to process it on CRS’s behalf or to provide services available at CRS’s websites, and (ii) that have agreed not to disclose it to others. By using CRS’s websites, you consent to the transfer of such information to them.
CRS will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees and contractors, as described above, CRS discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when CRS believes in good faith that disclosure is reasonably necessary to protect the property or rights of CRS, third parties or the public at large.
If you are a user of a CRS website and have supplied your email address, CRS may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with CRS and our services. If you send us a request (for example, via email or one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request, or to help us support other users. CRS takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If CRS, or substantially all of its assets, were acquired, or in the unlikely event that CRS goes out of business or enters bankruptcy, customer information would be one of the assets transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of CRS may continue to use your personal information as set forth in this policy.
Your Access to and Control Over Information
You may opt out of any future contacts from CRS at any time. You can also do the following at any time by contacting CRS via the email address or phone number given on our website: see what data CRS has about you, if any, change/correct any data CRS has about you, have CRS delete any data CRS has about you, and express any concern you have about our use of your data.